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6 articlesPosting an item for sale
Open Marketplace, choose Post, select Item for sale or Vehicle for sale, add a clear title, price, parish, description, and photos, then publish. You can edit, pause, archive, or d…
MarketplaceMaking and managing offers
Open a listing and choose Make offer. Sellers can accept, decline, or counter. Buyers can accept a counteroffer. Use the offer timeline and messages to keep the terms clear before …
MarketplaceMarketplace payments and handoff safety
HelpMiOut does not hold direct buyer or seller funds. Confirm the person, item, amount, currency, and handoff before paying. For PayPal, verify payment inside your own PayPal accou…
Services & TasksPosting help wanted
Open Tasks and choose Post help wanted. Add the work required, parish, budget, schedule, and enough detail for providers to make accurate offers.
Services & TasksChoosing and completing a task offer
Review each offer, provider profile, ratings, price, and message history before accepting. Keep updates in the task chat. Mark work complete only after the agreed work is finished.
VerificationVerification Centre overview
The Verification Centre shows email, phone, identity, business, and trusted-role status. Each card shows whether the check is complete, pending, rejected, expiring, or requires res…
All help articles
18 resultsPosting an item for sale
Open Marketplace, choose Post, select Item for sale or Vehicle for sale, add a clear title, price, parish, description, and photos, then publish. You can edit, pause, archive, or d…
Updated 2026-07-28MarketplaceMaking and managing offers
Open a listing and choose Make offer. Sellers can accept, decline, or counter. Buyers can accept a counteroffer. Use the offer timeline and messages to keep the terms clear before …
Updated 2026-07-28MarketplaceMarketplace payments and handoff safety
HelpMiOut does not hold direct buyer or seller funds. Confirm the person, item, amount, currency, and handoff before paying. For PayPal, verify payment inside your own PayPal accou…
Updated 2026-07-28Services & TasksPosting help wanted
Open Tasks and choose Post help wanted. Add the work required, parish, budget, schedule, and enough detail for providers to make accurate offers.
Updated 2026-07-28Services & TasksChoosing and completing a task offer
Review each offer, provider profile, ratings, price, and message history before accepting. Keep updates in the task chat. Mark work complete only after the agreed work is finished.
Updated 2026-07-28VerificationVerification Centre overview
The Verification Centre shows email, phone, identity, business, and trusted-role status. Each card shows whether the check is complete, pending, rejected, expiring, or requires res…
Updated 2026-07-28VerificationReplacing rejected identity documents
Open Identity Verification. If the application status is Needs resubmission, the form reopens so you can replace the rejected documents and liveness selfie. Review the moderator no…
Updated 2026-07-28Safety & DisputesReporting a safety concern
Open Safety Centre from the account menu. Choose the affected user, listing, message, transaction, or appointment, explain what happened, and include relevant details. HelpMiOut su…
Updated 2026-07-28Safety & DisputesOpening and appealing a dispute
Open the related transaction or Dispute Centre, select a structured category, explain what happened, state the requested outcome, and add private evidence. Closed decisions can be …
Updated 2026-07-28Safe MeetupBooking a Safe Meetup venue
Open Safe Meetup, choose a verified venue, select an available service and time, then confirm the booking. Venue blackout periods, capacity, and minimum notice are enforced automat…
Updated 2026-07-28Credits & PaymentsBuying and redeeming HelpMiOut Credits
Open Credits to view your balance or redeem a HelpMiOut gift card. Buying Credits opens secure external checkout. After payment, return to HelpMiOut and refresh the balance.
Updated 2026-07-28Business ToolsCreating and managing a business profile
Create a business profile from Marketplace business tools. Add your business details, logo, service area, contact information, updates, coupons, loyalty program, and verification r…
Updated 2026-07-28Business ToolsManaging coupons and loyalty rewards
Business Content Manager controls coupon status, limits, dates, terms, claim history, and redemption history. Loyalty Manager controls stamp rules, reward tiers, expiry, member bal…
Updated 2026-07-28Account & SecurityChanging email, phone, password, or sessions
Open Settings and Account Security to replace email or phone, change password, enable two-factor authentication, review security events, and revoke active sessions.
Updated 2026-07-28Account & SecurityManaging profile photo and business logo
Open Profile Media to add, replace, or remove your personal profile photo and business logo. Images are validated, cropped square, resized, and stripped of embedded metadata.
Updated 2026-07-28AccountingUsing native Accounting
Accounting supports quotes, invoices, receipts, customers, recurring invoices, ledger entries, payments, reports, PDFs, and imported HelpMiOut activity. Use Business Setup for docu…
Updated 2026-07-28ReferralsHow referral rewards qualify
A referral qualifies after the new member verifies email and phone, completes the campaign minimum transaction, remains eligible through the waiting period, and passes review. The …
Updated 2026-07-28SupportCreating a support ticket
Open HelpMiOut Support, choose a category, add a subject and detailed description, optionally attach screenshots and related item references, then submit. Replies and status update…
Updated 2026-07-28Still need help?
Send HelpMiOut a message with the relevant account, listing, transaction, or report details.